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Terms and Conditions of Use and Privacy Policy

CHATBOT EMERALD LTD.

1. Company Identification

– Company Name: Chatbot Emerald Ltd.

– Registration Number: 16095049

– Jurisdiction: Registered in England and Wales

– Legal Address: Arch 5, Crucifix Lane, London, SE13 JW

– Email: chat@bot-emerald-design.com

– Official Website: www.bot-emerald-design.com

2. Definitions

– Portal: The website www.bot-emerald-design.com and its subdomains.

– User: Natural or legal person who accesses, navigates, or uses the Portal.

– Virtual Agents: Artificial intelligence programs of Bot Emerald Ltd., without an employment nature.

– Services: Functionalities offered by Bot Emerald Ltd., including virtual agents, digital content, and subscriptions.

– Personal Data: Information that identifies or can identify an individual, in accordance with the GDPR.

3. Object and Purpose of the Portal

Access and use of the Bot Emerald Design website and its virtual agents implies full and unreserved acceptance of these Terms and Conditions of Use, as well as the company’s Privacy, Use, Cookies, and other legal policies.

The user must expressly accept these policies by clearly stating their consent with the phrase: “Yes, I accept.”

The system and the virtual agents will not answer questions or provide information if the user has not given said consent.

– Disseminate information and culture in artificial intelligence.

– Provide access to virtual agents for companies and entrepreneurs.

– Offer guidance resources in various areas (marketing, coaching, finance, legal, etc.).

– Promote technological innovation and digital training.

4. Acceptance of the Terms

The act of interacting with the virtual agents—whether through free trials (demo) or subscriptions to any plan (Lite, Pro, Master, or Premium)—constitutes sufficient evidence that the user has automatically and irrevocably accepted the company’s policies.

No user may plead ignorance or lack of acceptance.

– Access and use of the Portal implies full and unreserved acceptance.

– The user who does not accept must leave the site immediately.

5. Privacy and Data Protection Policies

– Compliance with the GDPR (EU 2016/679) and LOPDGDD (Spain, Organic Law 3/2018).

– Principles: lawfulness, data minimization, storage limitation, confidentiality.

– Purposes: billing, communication, sending information, statistical analysis.

– ARSULIPO Rights: access, rectification, erasure, restriction, portability, and objection.

6. Third-Party Websites and Tools

This portal may have its own privacy policies and customer service policies. Interaction with other websites that have links to our site is subject to other privacy policies. This site is not responsible for the handling of your data on other links. Furthermore, some tools for managing your data are handled by third parties, which are highly necessary to carry out the purpose of this site. These third parties share data in accordance with their respective privacy conditions, such as:

– WordPress.org, Google Analytics, Google Ads, Google Spreadsheets.

– Stripe (payments).

– OpenAI, Anthropic, Gemini, Pickaxe (AI).

– Zapier (automation).

– Gmail, WhatsApp (communications).

– Facebook Ads (advertising).

Important Note!

It is important to clarify that without the help of these other tools it is impossible to carry out the commercial use management of this portal. Therefore, the use of other tools is strictly necessary.

7. Service Conditions

Bot Emerald Design makes virtual agents based on artificial intelligence (AI) specialized in different areas of knowledge (e.g., marketing, finance, legal, coaching, among others) available to the user.

The purpose of these agents is to provide guidance, informative support, and educational resources, without substituting the advice of a certified human professional in any case.

The virtual agents are designed to answer questions and offer suggestions related to their area of expertise. The information provided is of a general and informative nature.

The virtual agents do not issue medical, financial, legal, or other certified diagnoses. They do not perform practical work or substitute the work of human professionals.

The information provided should not be considered as official, certified, or binding advice.

The user acknowledges that any decision they make based on the information provided by the agents is their sole responsibility.

Bot Emerald Design does not guarantee the accuracy, completeness, or applicability of the information provided by the virtual agents.

It will not be responsible, under any circumstances, for direct, indirect, incidental, consequential, or any other type of damages arising from the use or inability to use the services of the virtual agents.

By using these services, the user expressly exonerates

CHATBOT EMERALD LTD., its representatives, employees, and developers from any claim, loss, or consequence arising from the responses provided by the AI agents.

The user agrees to verify the information and, in the case of critical decisions, consult with a qualified human professional.

– Object: to offer virtual agents specialized in different areas.

– Limitations: they do not substitute human professionals or issue diagnoses.

– User Responsibility: own decisions and not attributable to the company.

– Exoneration: absolute accuracy of the information is not guaranteed.

8. Mutual Commitment:

You must not use this website for illicit purposes or in any way that could cause harm or prevent the proper functioning of this portal. You commit not to engage in conduct that could damage the image of the responsible party or third parties, that could damage, disable, or overload the page, or that prevents its normal operation.

Regarding the content of this portal, its reproduction, total or partial alteration is prohibited without prior written authorization from Bot- Emerald-Design. Its use for commercial and advertising purposes is also not allowed without express consent.

Bot Emerald Design reserves the right to remove inappropriate comments that offend third parties or violate the respect or dignity of others, whether discriminatory, racist, pornographic, xenophobic, or that represent harm against childhood or youth. In this case, Bot Emerald Design is not responsible for the opinions of other users through the blog.

9. Cookies

– Cookies are used for navigation analysis, user preferences, and advertising campaigns.

– The user can configure or reject them from their browser.

10. Intellectual Property

– All content is protected by international intellectual property laws.

– Reproduction without express authorization is prohibited.

– Jurisdiction and Applicable Law

– The laws of England and Wales apply.

– Controversies will be resolved in the courts of London.

– Contact and Claims

– Email: bot@emeralddesign.com

– Subject: Data Protection or User Claim.

11. Right of Exclusion:

This website (www.bot-emerald-design.com) reserves the right to withdraw or deny access to the portal without prior notice to those who violate the terms and conditions of use.

12. Thank you:

Thank you for accessing the Bot Emerald Design Portal, also known as- http://bot-emerald-design.com (“the Portal”). By accessing, navigating, and/or using the Portal, the User acknowledges having read, fully understood, and unconditionally accepted the Terms and Conditions of Use, which are binding for the User from the moment of accessing, navigating, and/or using the Portal. In the event that the User does not agree with the Terms of Use, they must refrain from using or accessing the site and leave it immediately.

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